Fair Work audits 33 Domino’s stores

07 September, 2018 by
Hospitality Magazine

The Fair Work Ombudsman has called Domino’s out for breaching workplace law at 19 stores across Australia.

Locations in Brisbane, Sydney, Melbourne and Adelaide were audited by inspectors after the Ombudsman received reports of workplaces issues. Some stores were randomly selected to test the overall national level of compliance.

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Inspectors interviewed 144 Domino’s workers and analysed 874 employee records at 33 stores across a one-month period. They also discovered 20 workers had been underpaid a total of $1,978 in the one month.

Other workplace breaches included non-payment for hours worked, delivery allowance, leave entitlements, unauthorised deductions, and record-keeping breaches.

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Inspectors issued 17 formal cautions and four compliance notices that detail breaches of workplace laws and how to resolve them.

Only four stores were found to be fully compliant with workplace laws. Investigations are continuing into ten stores owned by one franchisor.

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“We expect better from a major network like Domino’s — it should not be up to the Fair Work Ombudsman to find and alert businesses to the systemic issues identified,” says Sandra Parker, Fair Work Ombudsman.

Fair Work will commence further compliance activity of Domino’s within 12 months, which will involve unannounced site visits to determine if head office has taken steps to prevent, detect and address non-compliance.

“We recommend Domino’s immediately commence a review of the pay and entitlements of all employees across its network, including at both franchisor and franchisee-owned stores,” says Parker.

Image credit: Live Kindly