Wage costs can cripple businesses, say leading chefs

9 January 2012 | by Danielle Bowling

Print this article Comments Bookmark and Share

Penalty rates and labour costs are making it difficult for restaurants to make money, George Calombaris has said. Image: dailytelegraph.com.au


George Calombaris, the chef and restaurateur behind The Press Club Group of restaurants, has slammed  Australia's labour costs, saying they have the potential to run his new venture into the ground.


Calombaris was speaking to The Power Index when he claimed floor staff at Mama Baba, his South Yarra pasta house would have to be paid "$40 an hour on Sundays ... and it's not like they've had to go to uni for 15 years."

The Masterchef judge said Australia's labour laws and penalty rates need to be reconsidered, because "it's just not a good business practice".

When referring to the Hospitality Industry (General) Award 2010, the Fair Work Australia website claims that casual employees are paid a 150 per cent loading on Saturdays, 175 per cent on Sundays and 275 per cent on public holidays.

The Power Index article included a rebuttle from Bill Shorten, Workplace Relations minister, who argued that hospitality workers rely on penalty rates and are some of the lowest paid employees in the country.

"Penalty rates compensate wait staff and others who have to work late nights, public holidays and weekends while everyone else gets to spend this time with family and friends. We saw penalty rates and wages slashed under the Liberals' extreme Work Choices laws, which was of course roundly rejected by the Australian people. The Gillard Government won't be adopting the low road of paying already low-paid workers less," he said.

Labour costs have been an ongoing concern for restaurateurs, and in a recent interview with Stefano Manfredi, head of Manfredi at Bells and The Star's Balla, he sang a similar song to Calombaris' and argued that it's very difficult for restaurants to make money these days.

"I think the GST made it very, very difficult and before that the introduction of the Fringe Benefit Tax. I grew up in restaurants before the Fringe Benefit Tax came in and people ate out quite a lot on their expense accounts ... What happened once FBT came in is a lot of corporate dining went in-house," Manfredi told Hospitality.

He said that in addition to ongoing labour costs, Australians are also increasingly abandoning their bookings without informing the restaurant, and this is another big expense for the business.

"I'm sure you're aware of the way that some customers book tables at two or three restaurants and decide at the very last minute which one they'll go to and then they won't ring up.  That's more prevalent these days because I think Australians, and especially Sydneysiders, are spoilt for choice when it comes to restaurants."

Manfredi calls this the "democratisation of eating out" and says many restaurateurs today make most of their money outside the kitchen.

"I'm sure chefs don’t go out and open up restaurants because they think they're going to make a lot of money, otherwise they're silly.

"If you look at a lot of very successful chefs, they have one or two or three restaurants but they're just the shopfronts for their activities. They're necessary but that's not their primary source of income. The primary source of income is other things like appearances, books, cooking classes, products", he said.

What do you think? Are the current penalty rates over the top, or fair? What have your experiences been?
 


Tags: chefs | foodservice | industrial relations | wage costs

Just in:


Add a comment7 Comments

  1. Jeremy | 10 January, 2012 at 06:19 PM
    According to the official US Dept of Labour, the average hourly rate for waiters and waitresses in the USA is US$9.99 with no penalty rates. For a cook it is US$10.11 to US$11.82 - again, no penalties. And according to a survey by NPD reported in the Wall St Journal last week, Australia has the third highest restaurant cheque average in the world - after Japan and France - the US is #8.
  2. Penny | 10 January, 2012 at 11:08 AM
    Working in the hospitality industry is a choice you make - you either love it or hate it. I have been in the industry for 25 years and never recieved penalty rates, but still worked nights, weekends and public holidays on a base rate. It was the tips that made the difference. Maybe something to think about making is compulsary to tip...I think George's words are abit harsh, you do not have to go to university to earn this sort of money. Going to university does not entitle you to earn a good wage, hard work does. This is degrading to those that work hard in this industry. Is $40.00 too high? yes it is and its killing the industry, but you cannot say they do not deserve a decent and fair pay rate.
  3. changa | 9 January, 2012 at 08:20 PM
    Gee! It is tough in this industry. How can you charge $50 a plate for food to cover your costs. The public won't pay for it no matter how good a chef you are. Hospitality in Oz needs a real kick up the butt. Its more than just the food on the plate, its the whole package, and when someone works out a way to have a full restaurant lunch and dinner 7 days a week, then they need to show the rest of us. Wages, super and overheads are the killers, a catch 22 situation really.The rents on premises are way over the top giving little profit margin to the owners. Some small restaurants in Noosa were and are paying over 5 grand a week in rent and they only had a 50 seat restaurant. Add the staff, food costs and overheads and you don't have much left, if any. It's no wonder many places are closing, only to reopen then close again. As for wages, the hospitality staff are overworked and underpaid, back to catch 22
  4. IanP | 9 January, 2012 at 06:08 PM
    George is right, but at the same time, the abuse from spoilt arrogant customers, the long and irregular hours, the split shifts? $40 per hour mightn't be enough.
  5. Ken | 9 January, 2012 at 05:16 PM
    Workplace Australia will be empty before too long! This is the most incompetent out of touch with reality Fed. Govt. this country has ever seen. Tourism areas with hardly any restaurants open over Christmas because of the over the top penalty rates now in effect. Bill Shorten has all the answers.i.e. all the glib answers of someone who has never ever employed anyone with his own money or backed a business by mortgaging his personal assets . Visitors from the US over Christmas were astounded to learn that dishwashers could earn $66 per hour on a public holiday responding " there is no way this would be allowed in the US" What the Gillard govt. doesn't realise is that they are actually robbing people, who are happy work for reasonable money, of the opportunity to work. I bet Bill and Julia would baulk at the thought of a $100 steak dinner,but then again being true capitalist socialists they mightn't! The coalition needs to get IR back on the radar before small business is totally gutted. Roll on the Federal Election,it cannot come soon enough!
  6. Amy | 9 January, 2012 at 05:15 PM
    Rates for Saturdays and Sundays are extreme - its a choice to work in the industry and with it comes weekend work and hospitality workers receive days off when everyone else is working, there are also additional tips in most cases - also busier days in restaurants may generate increased tips to compensate as opposed to taking restaurant profits in an already extremely competitive and saturated market.!
  7. David Farmer | 9 January, 2012 at 04:57 PM
    absolutely true, Australia is becoming more and more expensive in the ways of dining out.GST and FBT should be restructured so more consumers can take advantage of better food rather than relying on fast food. Imagine the market all restaurants would have, if we did start looking after our Restaurants. Some people even state that you must be rich to Dine out more than once a month. Its not fair on Restaurants and the education on Public when we are trying to slim the nation down.

Add a new comment

Enter the code shown:

Valentine's Day - lover or hater? There's no escaping the 14th of February. How do you feel about this loved-up day?
Love it - the more love around, the better!
 
57%
Hate it - I want to hide under a rock and binge on chocolate.
 
14%
It's just a money making day for restaurants, florists and Hallmark.
 
14%
I don't really care
 
14%
The poll is closed.

Directory

Latest Video