The Australian chapter of hotel concierge society, Les Clefs d'Or, held its annual general meeting in Sydney last weekend and a number of structural changes were announced.
Worldwide president Virginia Casale attended the 30th anniversary event, where Steve Ciric was voted in as president. Ciric, previously the society's national treasurer, is the chief concierge at Melbourne's Westin Hotel and has been a chief concierge in the Melbourne's hotel industry for over 12 years.
Ciric, who last year received HM magazine's Concierge of the Year award, is the first Australian Les Clefs d'Or president from a state other than New South Wales.
Peter Brown, chief concierge at Sydney's Four Points by Sheraton, is the society's new secretary, and Peter McBrearty from Langham hotel in Melbourne is the newly-elected treasurer.
Former president, Michael Anderson, who is the chief concierge at Sydney's Observatory hotel will continue to serve with the Executive for a two year period in an advisory capacity as ‘past president’.
Anderson recently spoke to Hospitality about what good service entails. To read his comments, click here.